On our shopping site, we are committed to providing you with efficient, reliable and transparent transportation services to ensure that the goods you purchase can be delivered to you safely and promptly. The following is a detailed description of the transportation policy:

  1. Transportation range
    Our products can be delivered to many countries and regions around the world. The specific delivery areas will be displayed on the address filling page when you place an order. If your area is not within our regular delivery range, please contact our customer service team and we will try our best to coordinate a solution for you.
  2. Transportation method
    We work with many well-known logistics partners to select the most suitable transportation method, including but not limited to express delivery, postal parcels, freight, etc., based on your order destination and factors such as the weight and volume of the goods. In general, for small packages and lightweight goods, we give priority to express delivery services to ensure fast delivery; for large or heavy goods, freight may be used.
  3. Transportation time
    The transportation time will vary depending on the destination of your order, the selected transportation method, and the inventory of the goods. Generally, domestic orders are delivered within 3 working days after the goods are shipped; international orders may take 5 to 7 working days. During promotional activities, special holidays or force majeure, the transportation time may be extended. We will provide you with logistics tracking information in time after the order is shipped. You can check the shipping progress of the package on the corresponding logistics official website through the order details page or the logistics order number.
  4. Freight Calculation
    The freight is calculated based on the total weight, volume and transportation distance of the order. After you add the product to the shopping cart, the system will automatically calculate the estimated freight amount. You can view the detailed freight details on the shopping cart page or the checkout page. We will regularly evaluate the freight standards and make reasonable adjustments based on changes in the logistics market. At the same time, we will also launch freight discounts from time to time, such as free shipping for full amounts, etc. Please pay attention to our website announcements or promotional information to get more freight discounts.
  5. Product Packaging
    In order to ensure the safety of the goods during transportation, we will use professional packaging materials to properly package the goods. For special goods such as fragile goods and liquids, we will take additional protective measures, such as adding cushioning materials, sealed packaging, etc., to reduce the risk of damage to the goods during transportation.
  6. Delivery Time
    We will process and ship within 1 working day after you place the order. However, during peak order periods or when the goods are out of stock, the delivery time may be delayed. We will communicate with you in a timely manner about the progress of the order processing and notify you as soon as possible after shipment.
    VII. Logistics Tracking
    Once your order is shipped, we will provide you with the logistics order number and logistics tracking link by email or SMS. You can use this link to check the transportation status of your package at any time, understand the real-time location of the package and the estimated delivery time. If you encounter any problems or have any questions during the logistics tracking process, please feel free to contact our customer service team and we will serve you wholeheartedly.
    VIII. Transportation Restrictions
    Some goods may be subject to transportation restrictions, such as flammable, explosive, corrosive, toxic and other dangerous goods, as well as goods that are prohibited from import by the laws and regulations of some countries or regions. Before you place an order, please read the relevant instructions on the product details page carefully to ensure that the goods you purchase meet the transportation requirements. If your order contains restricted goods, we will not be able to ship for you and will contact you in time to handle refunds or exchanges.
    IX. Transportation Damage and Loss
    In rare cases, if the goods you received are damaged or lost during transportation, please contact our customer service team within 10 working days after receiving the goods and provide relevant photos, videos or other supporting materials. We will verify the situation with our logistics partners and provide you with corresponding solutions based on the actual situation, such as reissuing goods, refunds or compensation.
  7. Address Change
    If you need to change the delivery address before the order is shipped, please contact our customer service team in time. We will try our best to modify the address information for you, but due to the timeliness of order processing, we cannot guarantee that it will be successfully modified. If the order has been shipped, you can try to contact the logistics carrier to see if the address can be changed during transportation, but additional fees may be incurred, which will be borne by you.
    We always strive to provide you with a high-quality shopping experience, and the formulation of the transportation policy is to protect your rights and the safe transportation of goods. If you have any questions or need further help, please feel free to contact our customer service team.